{"id":2683,"date":"2022-07-19T15:34:31","date_gmt":"2022-07-19T07:34:31","guid":{"rendered":"https:\/\/hfsecurity.cn\/?p=2683"},"modified":"2022-08-04T17:54:58","modified_gmt":"2022-08-04T09:54:58","slug":"hfsecurity-biometric-products-common-problems-handling-methods","status":"publish","type":"post","link":"https:\/\/hfsecurity.cn\/id\/hfsecurity-biometric-products-common-problems-handling-methods\/","title":{"rendered":"HFSecurity biometric products common problems handling methods"},"content":{"rendered":"<h2 class=\"wp-block-heading\">RA08T Face Recognition Device<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Basic device operation (reset, restore factory settings)<\/h3>\n\n\n\n<p class=\"has-vivid-red-color has-text-color\">Note the difference between reset, reboot, and restore factory settings. Reset is only for the apk itself, while restore factory settings is the initialization of the entire device hardware.<\/p>\n\n\n\n<p>Reset.<\/p>\n\n\n\n<p>Reset APP method, can not find the location of the screenshot to see the instruction manual<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>app upper right corner settings<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"458\" height=\"195\" src=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-1.png\" alt=\"\" class=\"wp-image-2685\" srcset=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-1.png 458w, https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-1-300x128.png 300w\" sizes=\"(max-width: 458px) 100vw, 458px\" \/><\/figure>\n\n\n\n<p>2. API Interface\u00a0\u00a0\u00a0http:\/\/device IP:8090\/device\/reset<\/p>\n\n\n\n<p>3. Web Software<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"521\" height=\"109\" src=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-2.png\" alt=\"\" class=\"wp-image-2686\" srcset=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-2.png 521w, https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-2-300x63.png 300w\" sizes=\"(max-width: 521px) 100vw, 521px\" \/><\/figure>\n\n\n\n<p>4. Facetool reset<\/p>\n\n\n\n<p>Restore factory settings.<\/p>\n\n\n\n<p>Settings&#8211;>backup&amp;reset&#8211;>factory data reset<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"295\" height=\"210\" src=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-5.png\" alt=\"\" class=\"wp-image-2689\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"294\" height=\"212\" src=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-4.png\" alt=\"\" class=\"wp-image-2688\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">2. Check the app log method?<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>the device network, LAN PC browser input: device IP:8090\/new_log.txt.<\/li><\/ol>\n\n\n\n<p>2.the device&#8217;s file explorer\/face\/web\/ new_log.txt, copy this file to send<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. How to view the system log?<\/h3>\n\n\n\n<p>Android system settings &#8212; other settings &#8212; grab system log information (on)<\/p>\n\n\n\n<p>The Smlog folder will appear in the local root directory, when the machine has problems, copy the Smlog folder first<\/p>\n\n\n\n<p>System log is generally used to monitor system firmware abnormalities, such as sudden crash, sudden shutdown and reboot.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. How to deal with the software initialization parameters password error report?<\/h3>\n\n\n\n<p>Operation software, or API interface debugging, prompt: please initialize the param pass<\/p>\n\n\n\n<p>The error is reported as shown in the figure.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"405\" height=\"144\" src=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-6.png\" alt=\"\" class=\"wp-image-2690\" srcset=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-6.png 405w, https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-6-300x107.png 300w\" sizes=\"(max-width: 405px) 100vw, 405px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"330\" height=\"88\" src=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-7.png\" alt=\"\" class=\"wp-image-2691\" srcset=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-7.png 330w, https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-7-300x80.png 300w\" sizes=\"(max-width: 330px) 100vw, 330px\" \/><\/figure>\n\n\n\n<p>Device password is not set, the device management settings or tools within the software settings are as follows<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Within the software.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"356\" height=\"169\" src=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-8.png\" alt=\"\" class=\"wp-image-2692\" srcset=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-8.png 356w, https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-8-300x142.png 300w\" sizes=\"(max-width: 356px) 100vw, 356px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"505\" height=\"174\" src=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-9.png\" alt=\"\" class=\"wp-image-2693\" srcset=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-9.png 505w, https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-9-300x103.png 300w\" sizes=\"(max-width: 505px) 100vw, 505px\" \/><\/figure>\n\n\n\n<p>Facetool tool.\u3001<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"516\" height=\"276\" src=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-10.png\" alt=\"\" class=\"wp-image-2694\" srcset=\"https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-10.png 516w, https:\/\/hfsecurity.cn\/wp-content\/uploads\/2022\/07\/image-10-300x160.png 300w\" sizes=\"(max-width: 516px) 100vw, 516px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">5. Forgot the password processing method (communication password, the password in the upper right corner of the app settings center)<\/h3>\n\n\n\n<p>Open the device File Explorer -> Internal Mernory -> face, delete the OC folder in the directory, re-open the apk; then reset the password<\/p>","protected":false},"excerpt":{"rendered":"<p>RA08T Face Recognition Device 1. Basic device operation (reset, restore factory settings) Note the difference between reset, reboot, and restore factory settings. Reset is only for the apk itself, while restore factory settings is the initialization of the entire device hardware. Reset. Reset APP method, can not find the location of the screenshot to see [&hellip;]<\/p>","protected":false},"author":1,"featured_media":1794,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[538],"tags":[],"class_list":["post-2683","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.1 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HFSecurity biometric products common problems handling methods - HFSecurity biometric solution<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hfsecurity.cn\/id\/hfsecurity-biometric-products-common-problems-handling-methods\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HFSecurity biometric products common problems handling methods\" \/>\n<meta property=\"og:description\" content=\"RA08T Face Recognition Device 1. 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Basic device operation (reset, restore factory settings) Note the difference between reset, reboot, and restore factory settings. Reset is only for the apk itself, while restore factory settings is the initialization of the entire device hardware. Reset. 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