Technical Support Service

Technical Support Service HFSECURITY

-“HFSECURITY biometric solutions technical support to provide you with a full range of professional services for your security!

01 Product Service

Thank you for your interest in our products. Please find below our response to some of the concerns you have raised:

Product features

Our products are carefully designed with various functionalities to meet your needs. We ensure that the performance and features of our products meet or exceed your expectations.

Quality and reliability

We prioritize the manufacturing quality and reliability of our products and implement strict quality control measures to ensure durability and stability.

Technical support

We provide professional technical support services. Our team is available to assist you promptly and accurately with product installation, configuration, and any issues you may encounter during usage.

Factory Price

We strive to offer competitively priced products that match their quality, features, and value. Our aim is to provide you with the best value for money.

User experience

We emphasize a user-friendly interface and ensure a seamless user experience with our products. Our goal is to provide you with an easy-to-use and satisfying experience.


Our products are designed to have excellent compatibility with other devices or software, ensuring convenience and seamless connectivity for your usage.

After-sales service

We offer comprehensive after-sales service, including warranty periods, return, and exchange policies. If you encounter any issues during usage, we will resolve them promptly and ensure your satisfaction.

Bảo vệ

We prioritize the security and data protection measures of our products. We take various measures to safeguard your data and privacy.

Nhà máy Giải pháp Sinh trắc học HFSECURITY tại Trung Quốc
02. FAQS
Các sản phẩm

Our products have several key features, such as fingerprint recognition, face recognition, iris recognition,palm recognition. These features are designed to use in application

We prioritize the manufacturing quality and reliability of our products. We implement strict quality control measures to ensure durability and stability. Our products undergo thorough testing to meet industry standards.

We strive to offer competitively priced products that provide excellent value for money. Our products are designed to deliver high performance and reliability at a reasonable price point.

Yes, our products are designed to be compatible with a wide range of devices and software. We ensure seamless integration and connectivity to enhance your overall user experience.

Yes, we have 17+ years biometric solution experience, and we have a 8400 square factory in shenzhen

You can send form to tell us your needs, also you can send me email or call whatsapp

Giải pháp

Biometric recognition is widely used for access control systems in buildings, offices, and secure areas. It ensures that only authorized individuals can gain entry by verifying their unique biometric traits such as fingerprints, facial features, or iris patterns.

BẢO MẬT HF X05 biometric access control device can support face, iris,fingerprint recognition, it has poe ,wigend signal, and has cloud software.

Biometric recognition, such as facial or iris recognition, is used at border checkpoints to verify the identity of travelers and detect any potential security threats. It enhances border control processes, improves security, and expedites immigration procedures. HFSECURITY Bio7 live scan dual ten fingerprint scanner, with FBI ceritificated, can capture and recognition fast

Biometric recognition is used to verify an individual’s identity in various scenarios, such as border control, airports, or financial institutions. By comparing biometric traits like fingerprints or iris patterns, it helps ensure that the person presenting themselves is the rightful owner of the identity being claimed.

BẢO MẬT HF HF7000 FAP10 Capacitive fingerprint scanner is the device for identity verification

Biometric recognition, such as fingerprint or facial recognition, is commonly used to secure mobile devices like smartphones or tablets. It provides an additional layer of security, ensuring that only authorized users can access the device or specific applications.

We have FP07 and FP08 biometric terminal tablet, it can optional different function, such as RFID, QR Code, MRZ and QCR

We have fingerprint scanner , biometric tablet terminal and Smart Student Card Programme

Biometric recognition can be used for secure payment authentication, allowing users to make payments using their unique biometric traits, such as fingerprints or iris patterns. This adds an extra layer of security and convenience, reducing the reliance on traditional payment methods like cards or passwords.

HFSECURITY FP09 Thiết bị đầu cuối POS sinh trắc học with qr code, ic card, print function



Yes, we provide SDK service free of charge to our customers who purchase our biometric terminal products!

please contact your  sales if you don’t have it.

Yes we have some fingerprint scanner with linux sdk

Yes, we can open source the SDK, you can according to your own needs, our SDK compatible with your function!


Partnering with an HFSECURITY biometrics solution provider gives you access to a comprehensive, secure biometrics system, leveraging our 17 years of expertise, which can help you to quickly secure bids and improve your company’s bottom line.

We will customise a partnership based on your company type, market positioning. You can contact our sales team for more information.

Of course, at the end of each year, we will announce the new year’s exhibitions and visits, so you can follow our website and contact our sales team for a meeting time.

Of course you can, our factory is in Shenzhen, China, if you come to China, you are welcome to visit our factory, if you can’t come to China, you can also visit our factory in the cloud.

IF YOU HAVE ANYTHING QUESTION ,YOU CAN Fill in the form below or send us an email to


    Nhận báo giá miễn phí